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	Switchboard Operators, Including Answering Service	Public Safety Telecommunicators	Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	First-Line Supervisors of Office and Administrative Support Workers	Office Clerks, General	Medical Secretaries and Administrative Assistants
SUMMARY	89% Imminent Risk	37% Low Risk	59% Moderate Risk	38% Low Risk	76% High Risk	57% Moderate Risk
JOB SCORE	1.0/10	5.3/10	2.7/10	4.7/10	1.6/10	3.2/10
POLLING	85% (Imminent Risk, Based on 25 votes)	35% (Low Risk, Based on 311 votes)	73% (High Risk, Based on 195 votes)	48% (Moderate Risk, Based on 28 votes)	77% (High Risk, Based on 133 votes)	78% (High Risk, Based on 56 votes)
GROWTH by year 2034	-26.3%	3.5%	-1.6%	-0.3%	-6.7%	4.2%
WAGES	$38,370 or $18.45 per hour	$50,730 or $24.39 per hour	$46,290 or $22.25 per hour	$66,140 or $31.80 per hour	$43,630 or $20.97 per hour	$44,640 or $21.46 per hour
VOLUME as of 2024	35,730	101,140	1,737,820	1,495,580	2,510,550	830,760
SNOWFLAKE [?] The Snowflake is a visual summary of the five badges: Automation Risk (calculated), Risk (polled), Growth, Wages and Volume. It gives you an instant snapshot of an occupations profile. The colour of the Snowflake relates to its size. The better the occupation scores in relation to others, the larger and greener the Snowflake becomes.
DESCRIPTION	Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.	Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.	Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.	Directly supervise and coordinate the activities of clerical and administrative support workers.	Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.	Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

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