First-Line Supervisors of Office and Administrative Support Workers

Low Risk
Low High

Explore safer careers (5)

Lower estimated automation risk

General and Operations Managers
15% automation risk | Minimal Risk
Pays better Higher growth
23.2 pts lower View career
Why it fits

Office team supervision can broaden into small-operations management with finance and strategy ramp-up.

Document Management Specialists
18% automation risk | Minimal Risk
Pays better Higher growth
20.1 pts lower View career
Why it fits

Records oversight, office workflows, retention practices, and information access controls overlap.

Management Analysts
19% automation risk | Minimal Risk
Pays better Higher growth
19.4 pts lower View career
Why it fits

Workflow improvement, staffing analysis, reporting, and administrative process redesign are reusable skills.

Administrative Services Managers
26% automation risk | Low Risk
Pays better Higher growth
11.8 pts lower View career
Why it fits

Office supervision, policies, support workflows, supplies, records, and staff coordination transfer directly.

Training and Development Specialists
19% automation risk | Minimal Risk
Higher growth
19.1 pts lower View career
Why it fits

Training clerical staff, writing procedures, coaching performance, and onboarding support transfer well.

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Occupation snapshot

What does this snowflake show?
The Snowflake is a visual summary of the five badges: Automation Risk (calculated), Risk (polled), Growth, Wages and Volume. It gives you an instant snapshot of an occupations profile. The colour of the Snowflake relates to its size. The better the occupation scores in relation to others, the larger and greener the Snowflake becomes.
JOB SCORE
4.7/10
What's this?
Job Score (higher is better):

We rate jobs using four factors. These are:

- Chance of being automated
- Job growth
- Wages
- Volume of available positions

These are some key things to think about when job hunting.

Risk & user votes

Calculated automation risk

38% (Low Risk)

Low Risk (21-40%): This occupation has a lower risk of full replacement by AI, software, or robotic systems. Some tasks may be automated or assisted, but the role usually still relies on human judgement, communication, responsibility, physical adaptability, or practical decision-making.

More information on what this score is, and how it is calculated is available here.

Human strengths important in this job

These are human abilities and work contexts that are important in this occupation. They may help explain why parts of the role are harder to replace end-to-end, but they are not the only inputs into the automation score.

Decision-making and problem solving

Very important
Why this matters
Analyze information, weigh tradeoffs, and choose the best solution—especially when situations are ambiguous, high-stakes, or have real-world consequences.
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Assisting and caring for others

Quite important
Why this matters
Provide hands-on help, emotional support, or personal care to people—work that depends on empathy, trust, and responding to individual needs in the moment.
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Social perceptiveness

Quite important
Why this matters
Noticing others’ emotions and reactions in the moment and adjusting what you say or do based on why they’re responding that way.
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Managing and developing people

Quite important
Why this matters
Motivate, coach, and direct others, and make hiring and staffing decisions. These people-focused responsibilities rely on judgment, trust, and interpersonal skill and are harder to replace end-to-end with automation.
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Negotiation

Quite important
Why this matters
Bringing people together to reconcile differences, trade off priorities, and reach agreements—work that depends on trust, persuasion, and reading the situation.
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Show 5 more strengths

Thinking creatively

Quite important
Why this matters
Coming up with original ideas and designs—creating new concepts, products, systems, or artistic work. This kind of open-ended invention and taste-based judgment is harder to automate end-to-end than routine, rule-based tasks.
Jobs that also use this strength

Coaching and developing others

Quite important
Why this matters
Helps people learn and improve through coaching, mentoring, and feedback. This relies on trust, motivation, and adapting guidance to each person—work that’s hard to replace end-to-end with automation.
Jobs that also use this strength

Communicating with people outside the organization

Quite important
Why this matters
Represents the organization to customers, the public, or government—handling questions, concerns, and relationship-building through conversations, writing, calls, or email.
Jobs that also use this strength

Consulting and advising others

Quite important
Why this matters
Provide guidance and expert advice to managers or teams on technical, system, or process decisions—explaining options, tradeoffs, and recommended actions.
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Active learning

Quite important
Why this matters
Keeps learning from new information and applying it to make better decisions now and in the future, especially when situations change.
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What users think

Based on 28 votes

48% chance of full automation within the next two decades

Our visitors have voted they are unsure if this occupation will be automated. However, employees may be able to find reassurance in the automated risk level we have generated, which shows 38% chance of automation.

What do you think the risk of automation is?

What is the likelihood that First-Line Supervisors of Office and Administrative Support Workers will be replaced by robots or artificial intelligence within the next 20 years?

View sentiment trend

Pay & outlook

Wages

Moderately paid relative to other professions

In 2024, the median annual wage for First-Line Supervisors of Office and Administrative Support Workers was $66,140 ($32 per hour).

The median annual wage for First-Line Supervisors of Office and Administrative Support Workers was 33.6% higher than the national median annual wage, which stood at $49,500.

View wage trend

Wages over time

* Data from the Bureau of Labor Statistics

Growth

Slow growth relative to other professions.

The number of 'First-Line Supervisors of Office and Administrative Support Workers' job openings is expected to decline 0.3% by 2034

View employment trend

Total employment, and estimated job openings

* Data from the Bureau of Labor Statistics for the period between 2023 and 2033
Updated projections are due 09-2025.

Volume

Significantly greater range of job opportunities compared to other professions

As of 2024 there were 1,495,580 people employed as 'First-Line Supervisors of Office and Administrative Support Workers' within the United States.

This represents around 1.0% of the employed workforce across the country

Put another way, around 1 in 103 people are employed as 'First-Line Supervisors of Office and Administrative Support Workers'.

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Job description

Directly supervise and coordinate the activities of clerical and administrative support workers.

O*NET-SOC code: 43-1011.00