Explore safer careers (5)
Lower estimated automation risk
Why it fits
Transfers document indexing, versioning, retrieval, records control, confidentiality, approvals, and process discipline.
Why it fits
Fits experienced clerks using workflow, task routing, quality checks, deadlines, procedures, and staff support.
Why it fits
Applies forms, confidential records, scheduling, onboarding support, policy details, and staff communication.
Why it fits
Directly reuses office systems, scheduling, correspondence, records, visitors, software, and administrative follow-through.
Why it fits
Transfers phones, records, service questions, routing, documentation, complaint handling, and office systems.
Occupation snapshot
What does this snowflake show?
What's this?
We rate jobs using four factors. These are:
- Chance of being automated
- Job growth
- Wages
- Volume of available positions
These are some key things to think about when job hunting.
Risk & user votes
Calculated automation risk
High Risk (61-80%): This occupation shows a significant risk of end-to-end replacement by automation. Many core parts of the role may be structured, repeatable, software-driven, or physically predictable enough for AI, machines, or robotic systems to take over. If you work in this area, it may be worth exploring safer related careers or moving towards more human-centred responsibilities.
More information on what this score is, and how it is calculated is available here.
Human strengths important in this job
These are human abilities and work contexts that are important in this occupation. They may help explain why parts of the role are harder to replace end-to-end, but they are not the only inputs into the automation score.
Social perceptiveness
Quite importantWhy this matters
Critical thinking
Quite importantWhy this matters
Communicating with people outside the organization
Quite importantWhy this matters
What users think
Based on 133 votes
Our visitors have voted that it's probable this occupation will be automated. This assessment is further supported by the calculated automation risk level, which estimates 76% chance of automation.
What do you think the risk of automation is?
What is the likelihood that Office Clerks, General will be replaced by robots or artificial intelligence within the next 20 years?
Sentiment
Based on user votes over time
View sentiment trend
How opinions have changed over time
Pay & outlook
Wages
In 2024, the median annual wage for Office Clerks, General was $43,630 ($21 per hour).
The median annual wage for Office Clerks, General was 11.9% lower than the national median annual wage, which stood at $49,500.
View wage trend
Wages over time
Growth
The number of 'Office Clerks, General' job openings is expected to decline 6.7% by 2034
View employment trend
Total employment, and estimated job openings
Updated projections are due 09-2025.
Volume
As of 2024 there were 2,510,550 people employed as 'Office Clerks, General' within the United States.
This represents around 1.6% of the employed workforce across the country
Put another way, around 1 in 61 people are employed as 'Office Clerks, General'.
People also viewed
Job description
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
O*NET-SOC code: 43-9061.00
What people are saying (2)
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