Customs Brokers

Moderate Risk
Low High

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Occupation snapshot

What does this snowflake show?
The Snowflake is a visual summary of the five badges: Automation Risk (calculated), Risk (polled), Growth, Wages and Volume. It gives you an instant snapshot of an occupations profile. The colour of the Snowflake relates to its size. The better the occupation scores in relation to others, the larger and greener the Snowflake becomes.
JOB SCORE
4.2/10
What's this?
Job Score (higher is better):

We rate jobs using four factors. These are:

- Chance of being automated
- Job growth
- Wages
- Volume of available positions

These are some key things to think about when job hunting.

Risk & user votes

Calculated automation risk

42% (Moderate Risk)

Moderate Risk (41-60%): This occupation may be meaningfully affected by automation. Some parts of the role may be suitable for AI, software, or robotics, while others still rely on human skill, judgement, trust, or real-world context. People in this range may benefit from building skills that complement automation and reduce replacement risk.

More information on what this score is, and how it is calculated is available here.

Human strengths important in this job

These are human abilities and work contexts that are important in this occupation. They may help explain why parts of the role are harder to replace end-to-end, but they are not the only inputs into the automation score.

Communicating with people outside the organization

Very important
Why this matters
Represents the organization to customers, the public, or government—handling questions, concerns, and relationship-building through conversations, writing, calls, or email.
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Thinking creatively

Quite important
Why this matters
Coming up with original ideas and designs—creating new concepts, products, systems, or artistic work. This kind of open-ended invention and taste-based judgment is harder to automate end-to-end than routine, rule-based tasks.
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Negotiation

Quite important
Why this matters
Bringing people together to reconcile differences, trade off priorities, and reach agreements—work that depends on trust, persuasion, and reading the situation.
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Social perceptiveness

Quite important
Why this matters
Noticing others’ emotions and reactions in the moment and adjusting what you say or do based on why they’re responding that way.
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Decision-making and problem solving

Quite important
Why this matters
Analyze information, weigh tradeoffs, and choose the best solution—especially when situations are ambiguous, high-stakes, or have real-world consequences.
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Show 4 more strengths

Coaching and developing others

Quite important
Why this matters
Helps people learn and improve through coaching, mentoring, and feedback. This relies on trust, motivation, and adapting guidance to each person—work that’s hard to replace end-to-end with automation.
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Coordinating others’ work

Quite important
Why this matters
Bringing people together, assigning tasks, and keeping a group aligned so work gets done.
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Consulting and advising others

Quite important
Why this matters
Provide guidance and expert advice to managers or teams on technical, system, or process decisions—explaining options, tradeoffs, and recommended actions.
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Active learning

Quite important
Why this matters
Keeps learning from new information and applying it to make better decisions now and in the future, especially when situations change.
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What users think

Based on 42 votes

66% chance of full automation within the next two decades

Our visitors have voted that it's probable this occupation will be automated. This assessment is further supported by the calculated automation risk level, which estimates 42% chance of automation.

What do you think the risk of automation is?

What is the likelihood that Customs Brokers will be replaced by robots or artificial intelligence within the next 20 years?

Sentiment

Based on user votes over time

View sentiment trend

How opinions have changed over time

Pay & outlook

Wages

High paid relative to other professions

In 2024, the median annual wage for Compliance Officers was $78,420 ($38 per hour).

The median annual wage for Compliance Officers was 58.4% higher than the national median annual wage, which stood at $49,500.

* Data from the Bureau of Labor Statistics

Growth

Moderate growth relative to other professions

The number of 'Compliance Officers' job openings is expected to rise 3.0% by 2034

* Data from the Bureau of Labor Statistics for the period between 2023 and 2033
Updated projections are due 09-2025.

Volume

Significantly greater range of job opportunities compared to other professions

As of 2024 there were 397,770 people employed as 'Compliance Officers' within the United States.

This represents around 0.26% of the employed workforce across the country

Put another way, around 1 in 387 people are employed as 'Compliance Officers'.

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What people are saying (3)

can (Low)
30 May 2024 08:19
this position requires soft skillss negotiation and cultural exchanges between countries and people.
Keg (Highly likely)
14 Jun 2023 20:40
Some parts already being automated with AI, many systems in place that avoid human interaction, main issues now are missing entry information ie HTS codes or OGA data-emails to ascertain that could be pretty easily automated too.
Sam McGivern-Cowan (Low)
12 Feb 2023 02:47
Reasonable care standard for customs. AI probably will be integrated to customs but a regulatory employee will need to sign off on any decision.
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Job description

Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

O*NET-SOC code: 13-1041.08