General and Operations Managers

High pay & lowrisk
Minimal Risk
Low High

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Occupation snapshot

What does this snowflake show?
The Snowflake is a visual summary of the five badges: Automation Risk (calculated), Risk (polled), Growth, Wages and Volume. It gives you an instant snapshot of an occupations profile. The colour of the Snowflake relates to its size. The better the occupation scores in relation to others, the larger and greener the Snowflake becomes.
JOB SCORE
7.4/10
What's this?
Job Score (higher is better):

We rate jobs using four factors. These are:

- Chance of being automated
- Job growth
- Wages
- Volume of available positions

These are some key things to think about when job hunting.

Risk & user votes

Calculated automation risk

15% (Minimal Risk)

Minimal Risk (0-20%): This occupation appears difficult to replace end-to-end with current or near-future automation, including AI software and robotics. Roles in this range usually depend on human judgement, creativity, care, leadership, specialist expertise, or adapting to messy real-world situations. AI and machines may still change parts of the work, but the occupation is likely to remain a distinct human role.

More information on what this score is, and how it is calculated is available here.

Human strengths important in this job

These are human abilities and work contexts that are important in this occupation. They may help explain why parts of the role are harder to replace end-to-end, but they are not the only inputs into the automation score.

Decision-making and problem solving

Very important
Why this matters
Analyze information, weigh tradeoffs, and choose the best solution—especially when situations are ambiguous, high-stakes, or have real-world consequences.
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Coordinating others’ work

Very important
Why this matters
Bringing people together, assigning tasks, and keeping a group aligned so work gets done.
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Assisting and caring for others

Quite important
Why this matters
Provide hands-on help, emotional support, or personal care to people—work that depends on empathy, trust, and responding to individual needs in the moment.
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Social perceptiveness

Quite important
Why this matters
Noticing others’ emotions and reactions in the moment and adjusting what you say or do based on why they’re responding that way.
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Thinking creatively

Quite important
Why this matters
Coming up with original ideas and designs—creating new concepts, products, systems, or artistic work. This kind of open-ended invention and taste-based judgment is harder to automate end-to-end than routine, rule-based tasks.
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Show 5 more strengths

Persuasion

Quite important
Why this matters
Influencing people to change their minds or behavior through conversation, trust, and negotiation.
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Coaching and developing others

Quite important
Why this matters
Helps people learn and improve through coaching, mentoring, and feedback. This relies on trust, motivation, and adapting guidance to each person—work that’s hard to replace end-to-end with automation.
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Communicating with people outside the organization

Quite important
Why this matters
Represents the organization to customers, the public, or government—handling questions, concerns, and relationship-building through conversations, writing, calls, or email.
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Consulting and advising others

Quite important
Why this matters
Provide guidance and expert advice to managers or teams on technical, system, or process decisions—explaining options, tradeoffs, and recommended actions.
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Active learning

Quite important
Why this matters
Keeps learning from new information and applying it to make better decisions now and in the future, especially when situations change.
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What users think

Based on 237 votes

33% chance of full automation within the next two decades

Our visitors have voted there's a low chance this occupation will be automated. This assessment is further supported by the calculated automation risk level, which estimates 15% chance of automation.

What do you think the risk of automation is?

What is the likelihood that General and Operations Managers will be replaced by robots or artificial intelligence within the next 20 years?

Sentiment

Based on user votes over time

View sentiment trend

How opinions have changed over time

Pay & outlook

Wages

Very high paid relative to other professions

In 2024, the median annual wage for General and Operations Managers was $102,950 ($49 per hour).

The median annual wage for General and Operations Managers was 108.0% higher than the national median annual wage, which stood at $49,500.

View wage trend

Wages over time

* Data from the Bureau of Labor Statistics

Growth

Fast growth relative to other professions

The number of 'General and Operations Managers' job openings is expected to rise 4.4% by 2034

View employment trend

Total employment, and estimated job openings

* Data from the Bureau of Labor Statistics for the period between 2023 and 2033
Updated projections are due 09-2025.

Volume

Significantly greater range of job opportunities compared to other professions

As of 2024 there were 3,584,420 people employed as 'General and Operations Managers' within the United States.

This represents around 2.3% of the employed workforce across the country

Put another way, around 1 in 43 people are employed as 'General and Operations Managers'.

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What people are saying (7)

Leave a comment
Chew (Low)
01 Dec 2025 03:17
Operations are vital because it involves locomotion and customised solutions for very different scenarios.
Keti
21 May 2025 14:14
As an operations manager, I can see that there is an opportunity for automation to replace the technical skills of managers. Allowing team members to access answers more efficiently and in live timely manner. Rather than having to wait for the availability of coaches/trainers or updated SOP's.

However the human skills of managers I don't believe can be automated... yet ha!
Daniel (No chance)
22 Jun 2024 07:14
Operations Manager field requires human pattern skills.. so obviously AI don't have those stuffs.. no risk and no rush for humans about the fear of AI replacement.
Zy Chew (No chance)
17 Jun 2023 02:41
Ample use of human interaction to which the robots have no chance to even understand at all! Hence, no chance! :D
Milo (No chance)
21 Mar 2021 18:05
This job requires more than just theoretical knowledge. I think a AGI can replace this job, but then again, AGI can replace most jobs. So I think, the experience required to be a plant manager and the human element is not easily replaceable (at least for this generation of workers).
Evandro Martins (No chance)
22 Jun 2020 14:04
I believe that General Managers hold experience, knowledge and certain business acumen that and AI cannot match.
Fili (Low)
17 Mar 2020 19:10
Not a chance require many quick response
Leave a reply about this occupation
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Job description

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

O*NET-SOC code: 11-1021.00