Interviewers
(Except Eligibility and Loan)

Moderate Risk
Low High

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Occupation snapshot

What does this snowflake show?
The Snowflake is a visual summary of the five badges: Automation Risk (calculated), Risk (polled), Growth, Wages and Volume. It gives you an instant snapshot of an occupations profile. The colour of the Snowflake relates to its size. The better the occupation scores in relation to others, the larger and greener the Snowflake becomes.
JOB SCORE
2.9/10
What's this?
Job Score (higher is better):

We rate jobs using four factors. These are:

- Chance of being automated
- Job growth
- Wages
- Volume of available positions

These are some key things to think about when job hunting.

Risk & user votes

Calculated automation risk

52% (Moderate Risk)

Moderate Risk (41-60%): This occupation may be meaningfully affected by automation. Some parts of the role may be suitable for AI, software, or robotics, while others still rely on human skill, judgement, trust, or real-world context. People in this range may benefit from building skills that complement automation and reduce replacement risk.

More information on what this score is, and how it is calculated is available here.

Human strengths important in this job

These are human abilities and work contexts that are important in this occupation. They may help explain why parts of the role are harder to replace end-to-end, but they are not the only inputs into the automation score.

Decision-making and problem solving

Very important
Why this matters
Analyze information, weigh tradeoffs, and choose the best solution—especially when situations are ambiguous, high-stakes, or have real-world consequences.
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Communicating with people outside the organization

Very important
Why this matters
Represents the organization to customers, the public, or government—handling questions, concerns, and relationship-building through conversations, writing, calls, or email.
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Assisting and caring for others

Quite important
Why this matters
Provide hands-on help, emotional support, or personal care to people—work that depends on empathy, trust, and responding to individual needs in the moment.
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Social perceptiveness

Quite important
Why this matters
Noticing others’ emotions and reactions in the moment and adjusting what you say or do based on why they’re responding that way.
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Thinking creatively

Quite important
Why this matters
Coming up with original ideas and designs—creating new concepts, products, systems, or artistic work. This kind of open-ended invention and taste-based judgment is harder to automate end-to-end than routine, rule-based tasks.
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Show 4 more strengths

Negotiation

Quite important
Why this matters
Bringing people together to reconcile differences, trade off priorities, and reach agreements—work that depends on trust, persuasion, and reading the situation.
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Coaching and developing others

Quite important
Why this matters
Helps people learn and improve through coaching, mentoring, and feedback. This relies on trust, motivation, and adapting guidance to each person—work that’s hard to replace end-to-end with automation.
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Coordinating others’ work

Quite important
Why this matters
Bringing people together, assigning tasks, and keeping a group aligned so work gets done.
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Developing objectives and strategies

Quite important
Why this matters
Sets long-term goals and chooses strategies and actions to reach them, weighing tradeoffs and adapting plans as conditions change.
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What users think

Based on 13 votes

What do you think the risk of automation is?

What is the likelihood that Interviewers, Except Eligibility and Loan will be replaced by robots or artificial intelligence within the next 20 years?

Pay & outlook

Wages

Very low paid relative to other professions

In 2024, the median annual wage for Interviewers, Except Eligibility and Loan was $43,830 ($21 per hour).

The median annual wage for Interviewers, Except Eligibility and Loan was 11.5% lower than the national median annual wage, which stood at $49,500.

View wage trend

Wages over time

* Data from the Bureau of Labor Statistics

Growth

Very slow growth relative to other professions.

The number of 'Interviewers, Except Eligibility and Loan' job openings is expected to decline 11.6% by 2034

View employment trend

Total employment, and estimated job openings

* Data from the Bureau of Labor Statistics for the period between 2023 and 2033
Updated projections are due 09-2025.

Volume

Greater range of job opportunities compared to other professions

As of 2024 there were 157,310 people employed as 'Interviewers, Except Eligibility and Loan' within the United States.

This represents around 0.10% of the employed workforce across the country

Put another way, around 1 in 980 people are employed as 'Interviewers, Except Eligibility and Loan'.

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What people are saying (1)

Chiara (Highly likely)
25 Jul 2019 01:11
Interviewers only have to ask a series of questions and report back to their boss, a robot could easily be programmed to do the same thing.
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Job description

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

O*NET-SOC code: 43-4111.00