Social and Community Service Managers

Minimal Risk
Low High

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Occupation snapshot

What does this snowflake show?
The Snowflake is a visual summary of the five badges: Automation Risk (calculated), Risk (polled), Growth, Wages and Volume. It gives you an instant snapshot of an occupations profile. The colour of the Snowflake relates to its size. The better the occupation scores in relation to others, the larger and greener the Snowflake becomes.
JOB SCORE
7.9/10
What's this?
Job Score (higher is better):

We rate jobs using four factors. These are:

- Chance of being automated
- Job growth
- Wages
- Volume of available positions

These are some key things to think about when job hunting.

Risk & user votes

Calculated automation risk

11% (Minimal Risk)

Minimal Risk (0-20%): This occupation appears difficult to replace end-to-end with current or near-future automation, including AI software and robotics. Roles in this range usually depend on human judgement, creativity, care, leadership, specialist expertise, or adapting to messy real-world situations. AI and machines may still change parts of the work, but the occupation is likely to remain a distinct human role.

More information on what this score is, and how it is calculated is available here.

Human strengths important in this job

These are human abilities and work contexts that are important in this occupation. They may help explain why parts of the role are harder to replace end-to-end, but they are not the only inputs into the automation score.

Assisting and caring for others

Very important
Why this matters
Provide hands-on help, emotional support, or personal care to people—work that depends on empathy, trust, and responding to individual needs in the moment.
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Decision-making and problem solving

Very important
Why this matters
Analyze information, weigh tradeoffs, and choose the best solution—especially when situations are ambiguous, high-stakes, or have real-world consequences.
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Coordinating others’ work

Very important
Why this matters
Bringing people together, assigning tasks, and keeping a group aligned so work gets done.
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Communicating with people outside the organization

Very important
Why this matters
Represents the organization to customers, the public, or government—handling questions, concerns, and relationship-building through conversations, writing, calls, or email.
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Psychology knowledge

Very important
Why this matters
Understanding human behavior, motivation, and individual differences to assess needs, respond appropriately, and support behavior change or mental health.
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Show 5 more strengths

Thinking creatively

Quite important
Why this matters
Coming up with original ideas and designs—creating new concepts, products, systems, or artistic work. This kind of open-ended invention and taste-based judgment is harder to automate end-to-end than routine, rule-based tasks.
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Negotiation

Quite important
Why this matters
Bringing people together to reconcile differences, trade off priorities, and reach agreements—work that depends on trust, persuasion, and reading the situation.
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Developing objectives and strategies

Quite important
Why this matters
Sets long-term goals and chooses strategies and actions to reach them, weighing tradeoffs and adapting plans as conditions change.
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Active learning

Quite important
Why this matters
Keeps learning from new information and applying it to make better decisions now and in the future, especially when situations change.
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Education and training expertise

Quite important
Why this matters
Designing and delivering instruction—adapting lessons to different learners and measuring whether training actually works.
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What users think

Based on 74 votes

25% chance of full automation within the next two decades

Our visitors have voted there's a low chance this occupation will be automated. This assessment is further supported by the calculated automation risk level, which estimates 11% chance of automation.

What do you think the risk of automation is?

What is the likelihood that Social and Community Service Managers will be replaced by robots or artificial intelligence within the next 20 years?

View sentiment trend

Pay & outlook

Wages

High paid relative to other professions

In 2024, the median annual wage for Social and Community Service Managers was $78,240 ($38 per hour).

The median annual wage for Social and Community Service Managers was 58.1% higher than the national median annual wage, which stood at $49,500.

View wage trend

Wages over time

* Data from the Bureau of Labor Statistics

Growth

Very fast growth relative to other professions

The number of 'Social and Community Service Managers' job openings is expected to rise 6.4% by 2034

View employment trend

Total employment, and estimated job openings

* Data from the Bureau of Labor Statistics for the period between 2023 and 2033
Updated projections are due 09-2025.

Volume

Greater range of job opportunities compared to other professions

As of 2024 there were 195,490 people employed as 'Social and Community Service Managers' within the United States.

This represents around 0.13% of the employed workforce across the country

Put another way, around 1 in 788 people are employed as 'Social and Community Service Managers'.

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What people are saying (2)

Fadi (No chance)
07 Aug 2022 20:47
This kind of work depends on human estimation.
Joe (Low)
22 Mar 2022 14:43
You can't automate empathy.

Leave a reply about this occupation
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Job description

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

O*NET-SOC code: 11-9151.00