Correspondence Clerks

High Risk
Low High

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Occupation snapshot

What does this snowflake show?
The Snowflake is a visual summary of the five badges: Automation Risk (calculated), Risk (polled), Growth, Wages and Volume. It gives you an instant snapshot of an occupations profile. The colour of the Snowflake relates to its size. The better the occupation scores in relation to others, the larger and greener the Snowflake becomes.
JOB SCORE
2.0/10
What's this?
Job Score (higher is better):

We rate jobs using four factors. These are:

- Chance of being automated
- Job growth
- Wages
- Volume of available positions

These are some key things to think about when job hunting.

Risk & user votes

Calculated automation risk

72% (High Risk)

High Risk (61-80%): This occupation shows a significant risk of end-to-end replacement by automation. Many core parts of the role may be structured, repeatable, software-driven, or physically predictable enough for AI, machines, or robotic systems to take over. If you work in this area, it may be worth exploring safer related careers or moving towards more human-centred responsibilities.

More information on what this score is, and how it is calculated is available here.

Human strengths important in this job

These are human abilities and work contexts that are important in this occupation. They may help explain why parts of the role are harder to replace end-to-end, but they are not the only inputs into the automation score.

Decision-making and problem solving

Quite important
Why this matters
Analyze information, weigh tradeoffs, and choose the best solution—especially when situations are ambiguous, high-stakes, or have real-world consequences.
Jobs that also use this strength

Communicating with people outside the organization

Quite important
Why this matters
Represents the organization to customers, the public, or government—handling questions, concerns, and relationship-building through conversations, writing, calls, or email.
Jobs that also use this strength

What users think

Based on 7 votes

What do you think the risk of automation is?

What is the likelihood that Correspondence Clerks will be replaced by robots or artificial intelligence within the next 20 years?

Pay & outlook

Wages

Low paid relative to other professions

In 2024, the median annual wage for Correspondence Clerks was $46,740 ($22 per hour).

The median annual wage for Correspondence Clerks was 5.6% lower than the national median annual wage, which stood at $49,500.

View wage trend

Wages over time

* Data from the Bureau of Labor Statistics

Growth

Very slow growth relative to other professions.

The number of 'Correspondence Clerks' job openings is expected to decline 5.6% by 2034

View employment trend

Total employment, and estimated job openings

* Data from the Bureau of Labor Statistics for the period between 2023 and 2033
Updated projections are due 09-2025.

Volume

Significantly lower range of job opportunities compared to other professions

As of 2024 there were 6,260 people employed as 'Correspondence Clerks' within the United States.

This represents around < 0.001% of the employed workforce across the country

Put another way, around 1 in 24 thousand people are employed as 'Correspondence Clerks'.

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What people are saying (1)

albert
25 May 2021 04:48
correspondent clerks will NOT be going out of business. robots can't win!

Leave a reply about this occupation
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Job description

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

O*NET-SOC code: 43-4021.00