Explore safer careers (5)
Lower estimated automation risk
Why it fits
Directly reuses claims forms, policy terms, evidence review, customer contact, documentation, coverage questions, and case tracking.
Why it fits
Reuses policy knowledge, customer needs, forms, coverage explanations, follow-up, records, and insurer procedures.
Why it fits
Applies forms review, eligibility rules, applicant interviews, supporting documents, confidential records, and case notes.
Why it fits
Uses applications, policy details, risk information, records, insurance rules, completeness checks, and documentation judgment.
Why it fits
Uses claims documentation, coverage review, damage evidence, estimates, policy records, vendor contact, and settlement support.
Occupation snapshot
What does this snowflake show?
What's this?
We rate jobs using four factors. These are:
- Chance of being automated
- Job growth
- Wages
- Volume of available positions
These are some key things to think about when job hunting.
Risk & user votes
Calculated automation risk
High Risk (61-80%): This occupation shows a significant risk of end-to-end replacement by automation. Many core parts of the role may be structured, repeatable, software-driven, or physically predictable enough for AI, machines, or robotic systems to take over. If you work in this area, it may be worth exploring safer related careers or moving towards more human-centred responsibilities.
More information on what this score is, and how it is calculated is available here.
Human strengths important in this job
These are human abilities and work contexts that are important in this occupation. They may help explain why parts of the role are harder to replace end-to-end, but they are not the only inputs into the automation score.
Decision-making and problem solving
Quite importantWhy this matters
Communicating with people outside the organization
Quite importantWhy this matters
What users think
Based on 33 votes
Our visitors have voted that it's probable this occupation will be automated. This assessment is further supported by the calculated automation risk level, which estimates 75% chance of automation.
What do you think the risk of automation is?
What is the likelihood that Insurance Claims and Policy Processing Clerks will be replaced by robots or artificial intelligence within the next 20 years?
Sentiment
Based on user votes over time
View sentiment trend
How opinions have changed over time
Pay & outlook
Wages
In 2024, the median annual wage for Insurance Claims and Policy Processing Clerks was $48,450 ($23 per hour).
The median annual wage for Insurance Claims and Policy Processing Clerks was 2.1% lower than the national median annual wage, which stood at $49,500.
View wage trend
Wages over time
Growth
The number of 'Insurance Claims and Policy Processing Clerks' job openings is expected to decline 3.7% by 2034
View employment trend
Total employment, and estimated job openings
Updated projections are due 09-2025.
Volume
As of 2024 there were 229,070 people employed as 'Insurance Claims and Policy Processing Clerks' within the United States.
This represents around 0.15% of the employed workforce across the country
Put another way, around 1 in 673 people are employed as 'Insurance Claims and Policy Processing Clerks'.
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Job description
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
O*NET-SOC code: 43-9041.00
What people are saying (3)
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