Postal Service Clerks

High Risk
Low High

Explore safer careers (2)

Lower estimated automation risk

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Why it fits

Experienced clerks can apply scheduling, counter operations, workflow checks, and staff coordination.

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Why it fits

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Alternative careers

Related career paths that build on similar skills and experience

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Records, forms, filing, customer information, cash handling, and routine office procedures transfer well.


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Occupation snapshot

What does this snowflake show?
The Snowflake is a visual summary of the five badges: Automation Risk (calculated), Risk (polled), Growth, Wages and Volume. It gives you an instant snapshot of an occupations profile. The colour of the Snowflake relates to its size. The better the occupation scores in relation to others, the larger and greener the Snowflake becomes.
JOB SCORE
2.3/10
What's this?
Job Score (higher is better):

We rate jobs using four factors. These are:

- Chance of being automated
- Job growth
- Wages
- Volume of available positions

These are some key things to think about when job hunting.

Risk & user votes

Calculated automation risk

68% (High Risk)

High Risk (61-80%): This occupation shows a significant risk of end-to-end replacement by automation. Many core parts of the role may be structured, repeatable, software-driven, or physically predictable enough for AI, machines, or robotic systems to take over. If you work in this area, it may be worth exploring safer related careers or moving towards more human-centred responsibilities.

More information on what this score is, and how it is calculated is available here.

Human strengths important in this job

These are human abilities and work contexts that are important in this occupation. They may help explain why parts of the role are harder to replace end-to-end, but they are not the only inputs into the automation score.

Working directly with the public

Very important
Why this matters
The job involves face-to-face interaction with customers, clients, or guests—answering questions, handling requests, and managing service situations in real time. Roles with frequent public interaction are harder to replace end-to-end because they rely on trust, communication, and adapting to unpredictable human needs.
Jobs that also use this strength

Decision-making and problem solving

Quite important
Why this matters
Analyze information, weigh tradeoffs, and choose the best solution—especially when situations are ambiguous, high-stakes, or have real-world consequences.
Jobs that also use this strength

What users think

Based on 65 votes

83% chance of full automation within the next two decades

Our visitors have voted that it's very probable this occupation will be automated. The automation risk level we have generated is less clear, and shows 68% chance of automation.

What do you think the risk of automation is?

What is the likelihood that Postal Service Clerks will be replaced by robots or artificial intelligence within the next 20 years?

Sentiment

Based on user votes over time

View sentiment trend

How opinions have changed over time

Pay & outlook

Wages

Moderately paid relative to other professions

In 2024, the median annual wage for Postal Service Clerks was $61,630 ($30 per hour).

The median annual wage for Postal Service Clerks was 24.5% higher than the national median annual wage, which stood at $49,500.

View wage trend

Wages over time

* Data from the Bureau of Labor Statistics

Growth

Very slow growth relative to other professions.

The number of 'Postal Service Clerks' job openings is expected to decline 3.5% by 2034

View employment trend

Total employment, and estimated job openings

* Data from the Bureau of Labor Statistics for the period between 2023 and 2033
Updated projections are due 09-2025.

Volume

Moderate range of job opportunities compared to other professions

As of 2024 there were 78,060 people employed as 'Postal Service Clerks' within the United States.

This represents around 0.05% of the employed workforce across the country

Put another way, around 1 in 1 thousand people are employed as 'Postal Service Clerks'.

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What people are saying (1)

Jack (No chance)
22 Nov 2024 11:28
There's no way the post office is going to make a machine to sort parcels to each route in the morning.

And if we need someone to do that, may as well make use of them and make them wait on customers.

Leave a reply about this occupation
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Job description

Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.

O*NET-SOC code: 43-5051.00