Jobs that use Working directly with the public

The job involves face-to-face interaction with customers, clients, or guests—answering questions, handling requests, and managing service situations in real time. Roles with frequent public interaction are harder to replace end-to-end because they rely on trust, communication, and adapting to unpredictable human needs.

Occupation Automation risk Importance
Advanced Practice Psychiatric Nurses 1.8% Quite important
Hospitalists 2% Very important
Naturopathic Physicians 2% Very important
Neurologists 3% Quite important
Psychiatrists 3% Quite important
Chief Executives 3% Quite important
Physical Medicine and Rehabilitation Physicians 3% Quite important
Directors, Religious Activities and Education 3% Quite important
Obstetricians and Gynecologists 4% Very important
Clergy 4% Quite important
Allergists and Immunologists 4% Quite important
Art Therapists 4% Quite important
Sports Medicine Physicians 4% Very important
Urologists 4% Very important
Recreational Therapists 4% Quite important
Nurse Midwives 4% Very important
Mental Health and Substance Abuse Social Workers 5% Quite important
Pediatricians, General 5% Very important
Substance Abuse and Behavioral Disorder Counselors 5% Quite important
Midwives 5% Very important
Music Therapists 5% Quite important
Special Education Teachers, Secondary School 5% Quite important
Emergency Medicine Physicians 5% Very important
Oral and Maxillofacial Surgeons 5% Very important
Special Education Teachers, Elementary School 6% Quite important
Adapted Physical Education Specialists 6% Quite important
Podiatrists 6% Quite important
First-Line Supervisors of Firefighting and Prevention Workers 6% Very important
Kindergarten Teachers, Except Special Education 6% Quite important
Ophthalmologists, Except Pediatric 6% Quite important
Special Education Teachers, Middle School 7% Quite important
Child, Family, and School Social Workers 7% Very important
Acute Care Nurses 7% Very important
Judges, Magistrate Judges, and Magistrates 7% Very important
Critical Care Nurses 7% Very important
Special Education Teachers, Preschool 8% Quite important
Morticians, Undertakers, and Funeral Arrangers 9% Very important
Preventive Medicine Physicians 9% Quite important
Fish and Game Wardens 9% Very important
Recreation Workers 9% Quite important
Registered Nurses 9% Quite important
Architecture Teachers, Postsecondary 9% Quite important
Epidemiologists 9% Quite important
Anthropology and Archeology Teachers, Postsecondary 9% Quite important
Education Administrators, Kindergarten through Secondary 9% Very important
Anthropologists and Archeologists 9% Quite important
Chief Sustainability Officers 9% Quite important
Emergency Management Directors 9% Very important
Atmospheric, Earth, Marine, and Space Sciences Teachers, Postsecondary 10% Quite important
Art, Drama, and Music Teachers, Postsecondary 10% Quite important
Agricultural Sciences Teachers, Postsecondary 10% Quite important
Mental Health Counselors 10% Very important
Firefighters 10% Very important
Clinical and Counseling Psychologists 10% Quite important
Neuropsychologists 10% Quite important
Occupational Therapists 10% Quite important
General Internal Medicine Physicians 10% Quite important
Nurse Practitioners 10% Very important
Communications Teachers, Postsecondary 10% Quite important
Health Specialties Teachers, Postsecondary 10% Quite important