First-Line Supervisors of Personal Service Workers

Low Risk
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Explore safer careers (2)

Lower estimated automation risk

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Why it fits

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Occupation snapshot

What does this snowflake show?
The Snowflake is a visual summary of the five badges: Automation Risk (calculated), Risk (polled), Growth, Wages and Volume. It gives you an instant snapshot of an occupations profile. The colour of the Snowflake relates to its size. The better the occupation scores in relation to others, the larger and greener the Snowflake becomes.
JOB SCORE
5.5/10
What's this?
Job Score (higher is better):

We rate jobs using four factors. These are:

- Chance of being automated
- Job growth
- Wages
- Volume of available positions

These are some key things to think about when job hunting.

Risk & user votes

Calculated automation risk

31% (Low Risk)

Low Risk (21-40%): This occupation has a lower risk of full replacement by AI, software, or robotic systems. Some tasks may be automated or assisted, but the role usually still relies on human judgement, communication, responsibility, physical adaptability, or practical decision-making.

More information on what this score is, and how it is calculated is available here.

Human strengths important in this job

These are human abilities and work contexts that are important in this occupation. They may help explain why parts of the role are harder to replace end-to-end, but they are not the only inputs into the automation score.

Decision-making and problem solving

Very important
Why this matters
Analyze information, weigh tradeoffs, and choose the best solution—especially when situations are ambiguous, high-stakes, or have real-world consequences.
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Assisting and caring for others

Quite important
Why this matters
Provide hands-on help, emotional support, or personal care to people—work that depends on empathy, trust, and responding to individual needs in the moment.
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Managing and developing people

Quite important
Why this matters
Motivate, coach, and direct others, and make hiring and staffing decisions. These people-focused responsibilities rely on judgment, trust, and interpersonal skill and are harder to replace end-to-end with automation.
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Thinking creatively

Quite important
Why this matters
Coming up with original ideas and designs—creating new concepts, products, systems, or artistic work. This kind of open-ended invention and taste-based judgment is harder to automate end-to-end than routine, rule-based tasks.
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Persuasion

Quite important
Why this matters
Influencing people to change their minds or behavior through conversation, trust, and negotiation.
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Show 5 more strengths

Communicating with people outside the organization

Quite important
Why this matters
Represents the organization to customers, the public, or government—handling questions, concerns, and relationship-building through conversations, writing, calls, or email.
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Developing objectives and strategies

Quite important
Why this matters
Sets long-term goals and chooses strategies and actions to reach them, weighing tradeoffs and adapting plans as conditions change.
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Psychology knowledge

Quite important
Why this matters
Understanding human behavior, motivation, and individual differences to assess needs, respond appropriately, and support behavior change or mental health.
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Active learning

Quite important
Why this matters
Keeps learning from new information and applying it to make better decisions now and in the future, especially when situations change.
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Education and training expertise

Quite important
Why this matters
Designing and delivering instruction—adapting lessons to different learners and measuring whether training actually works.
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What users think

Based on 1 votes

What do you think the risk of automation is?

What is the likelihood that First-Line Supervisors of Personal Service Workers will be replaced by robots or artificial intelligence within the next 20 years?

Pay & outlook

Wages

Low paid relative to other professions

In 2024, the median annual wage for First-Line Supervisors of Personal Service Workers was $47,080 ($23 per hour).

The median annual wage for First-Line Supervisors of Personal Service Workers was 4.9% lower than the national median annual wage, which stood at $49,500.

View wage trend

Wages over time

* Data from the Bureau of Labor Statistics

Growth

Very fast growth relative to other professions

The number of 'First-Line Supervisors of Personal Service Workers' job openings is expected to rise 6.7% by 2034

View employment trend

Total employment, and estimated job openings

* Data from the Bureau of Labor Statistics for the period between 2023 and 2033
Updated projections are due 09-2025.

Volume

Greater range of job opportunities compared to other professions

As of 2024 there were 107,060 people employed as 'First-Line Supervisors of Personal Service Workers' within the United States.

This represents around 0.07% of the employed workforce across the country

Put another way, around 1 in 1 thousand people are employed as 'First-Line Supervisors of Personal Service Workers'.

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Job description

Supervise and coordinate activities of personal service workers.

O*NET-SOC code: 39-1022.00